TERMS AND CONDITIONS

By using Highfashionflowers.com (“Website”), you agree to the following Terms of Use. We may change or update these terms so please check this page regularly.

High Fashion Flowers hereby grants to you a limited, revocable, non-exclusive and non-transferable license to access and use the Website as set forth in these Terms and Conditions, provided that: (i) your use of the Website is solely for your personal, non-commercial use; (ii) you will not copy or distribute any part of the Website in any medium without our prior written authorization; (iii) you will not alter or modify any part of the Website (including, without limitation, modifying any content or materials).

You may electronically copy and print hard copies of pages from this web site solely for personal, non-commercial purposes related to placing an order or contracting with High Fashion Flowers. Any other use of our web site, including reproduction and internet links, is strictly prohibited without our prior written permission.

Bookings

Bookings are only made once a deposit has been paid. Unfortunately, we do not accept any tentative bookings. A non-refundable deposit is required in order to make a booking.

Furthermore, by making a purchase at highfashionflowers.com you agree that: (i) all factual assertions you have made in the purchase and/or registration process will be true and correct; and (ii) you will not register an account on behalf of any third party or use a third party’s account on their behalf. You are solely responsible for the activity that occurs on your personal accounts, and you must keep your account password(s) confidential.

You must notify us immediately in the event that your password security has been compromised. High Fashion Flowers will not be liable for your losses caused by any unauthorized use of your account.

Payments
Payments can be made at any time from date of booking up until 1 day prior to delivery, when full & final payment is required. Our preferred method for payment is by Direct Deposit or MasterCard & Visa.

Currency and Sales Taxes

All purchase items are in UAE Dirhams currency. We only accept payments in UAE Dirhams. Please check an online currency converter to calculate the cost in your currency. All purchases are subject to UAE sales taxes.

Order Confirmation

All orders must be confirmed via email. We take no responsibility for any errors or omissions once you have confirmed your final order. It is your responsibility to check all details of flowers and quantities are correct. This includes flower types, colors, style and amount required.
It is the responsibility of the customer to ensure that any item(s) ordered are fit for their intended use.

Availability & Variations

When working with nature, there are no guarantees. We will do our absolute best to supply exactly what you order, however due to variances in the weather & seasonal availability of some flowers, we cannot guarantee availability, exact colours or shades. Should we need to substitute any flowers for you, we will select what we feel is the next best option.
Please remember….we are not Nature, we simply work with it.

Cancellation

A written request for cancellation is required 24 hours prior to the delivery time of orders. Orders cannot be changed or cancelled if items have been sent out for delivery. No Refunds. Store credit only. Please check carefully before submitting your order.

Deliveries

Deliveries are scheduled from 10am onwards. We will confirm your delivery time for you. We will do our absolute best to deliver when you request us to.
We allow 30 minutes on either side of any given time, to allow for good/bad traffic and any delays we may come across. If we are going to be earlier or later than 30 minutes either side of your scheduled delivery time, we will be in contact with you ASAP to give you an ETA.
Deliveries are deliveries only, and do not allow time for on-site setting up. Should no-one be home/available when we deliver to you, or an incorrect delivery address be provided, a re-delivery fee of AED100 plus will apply for us to deliver to you again at another time that day (which we will advise at our discretion).

Photos

Photos taken by us of your arrangements remain our property. Our photos are not to be reproduced, copied or edited in any way by you or any third party without our prior permission to in writing to do so. Any photos provided to us will only be used by us & as permitted by you. All photos on this site have the exclusive permission by its owner for use on this site.

Privacy

Your order, contact details (address, phone, email), & credit card details will be treated with complete privacy. We will not speak with any media representative or release any information unless you give us consent to do so.

General

By accessing our site, you agree to be bound by our terms and conditions which apply to each and every page of the website.

Links to Other Websites

Highfashionlowers.com may contain links to web sites operated by other third parties. High Fashion Flowers does not endorse or assume any responsibility for these web sites. We have no control over, or responsibility for, their content, information or activities.