DELIVERY POLICY

Order confirmation

The High Fashion Flowers operates every day, including Fridays and Saturdays. Customers
must place their orders minimum 24 hours ahead. For special holiday deliveries, please
place your order minimum 48 hours ahead. We do accept last minute requests, however
arrangements are subject to availability.
Once the booking and/or purchase had been made, customer will receive a booking confirmation and/or a payment confirmation within the next one hour from moment of confirmation.

Shipment to the door

Standard Delivery is next day, will be applicable within the UAE. If you request delivery to remote areas which are not normally delivered to by High Fashion Flowers you will be advised of any additional charges as soon as possible upon receipt of your order.

To avoid problems or delays with delivery, please ensure that you have included the full address details, including accurate landmarks of the intended recipient and telephone number, together with your daytime contact telephone number or e-mail address so that we can notify you in the event that any delivery problems are encountered.

Certain products will be delivered during a delivery period, providing delivery within a time frame around your preferred delivery date – you will be advised of this at the time of placing your order.

In the case of delivery to certain locations, where a third party is involved, such as offices, hospitals, airports, hotels, ships and other business locations, the signature of any person authorized to accept delivery on behalf of the organization shall be accepted as proof of delivery to your chosen recipient.

Please be aware that the carrier will deliver the goods to the address provided in good faith and we cannot accept responsibility if the intended recipient is no longer at that address and the receiver refuses or fails to return the items.

Please note that where the carrier is unable to find someone to accept delivery, or make contact and re-arrange delivery. If the recipient fails to make contact in good time we reserve the right to charge for re-delivery to that or an alternative address.

We shall not be liable for any failure to perform in our obligations where such failure is as a result of Acts of God (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, invasion, act of foreign enemies, hostilities (whether war is declared or not), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalization, government sanction, blockage, embargo, labour dispute, strike, lockout or interruption or failure of electricity or telephone service.

Refund Policy

Delivery will be processed once order had been paid and/or confirmed on the webpage. Orders cannot be changed or cancelled that have been confirmed and/or in transit. Delivery will happen within the agreed time frame (4 hours interval) by delivery service.

For special holiday deliveries, please place your order minimum 48 hours ahead. We do accept last minute requests, however arrangements are subject to availability.

For any last minute inquiry please call the flower shop directly on +971567488088

 

Delivery charges

 

Dubai and Sharjah ( Free shipping from 10 AM – 10PM)

Abu Dhabi City (100 AED shipping from 10AM – 10PM)

Ajman (100 AED shipping from 10AM – 10PM)

RAK (100 AED shipping from 10AM – 10PM)

Al Ain (100 AED shipping from 10AM – 10PM)

Fujairah (100 AED shipping from 10AM – 10PM)

All prices are shown in United Arab Emirates Dirham.

The total cost of a customer’s order will be shown on checkout, prior to payment.